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To streamline support requests, we assign a unique ticket number to each support request received so you (and I) can track the progress and responses online. For your reference we provide complete archives and history of all your support requests.

To open a ticket, either:

You do not need to create an account. A valid email address is all that's required to submit a ticket -- you do not need to create an account except for your own convenience.

Checked out the Knowledge Base?

Perhaps your answer awaits you among these FAQs.